Terms of Use

These Terms of Use govern your use of Haki Zako's website (hakizako.org) and Haki Digital platform (bot.hakizako.org). By accessing or using either platform you agree to these terms. If you do not agree, please do not use our platforms.

Haki Zako is a programme of Tujue Haki Zetu Foundation, a company limited by guarantee registered in Kenya (Registration No. CLG-VXF29B), and is a Kenya-based human rights organization. Our mission is to make rights knowledge accessible and actionable for ordinary Kenyans through education, community outreach, and digital tools.

Haki Zako provides general human rights information and education. Nothing on our platforms constitutes legal advice and nothing creates a lawyer-client relationship between you and Haki Zako or any lawyer associated with our network.

While we make every effort to ensure that information is accurate, up to date, and legally sound, human rights law and institutional processes change. Information provided through our platforms should not be relied upon as a substitute for professional legal advice in specific situations.

If you are facing a specific legal problem we encourage you to seek support from a qualified lawyer or legal aid organization.

Haki Digital (bot.hakizako.org) uses artificial intelligence to generate plain-language responses to rights-related questions. These responses are:

• Generated based on general legal and institutional information
• Not tailored to your specific personal circumstances
• Not a substitute for professional legal advice
• Subject to limitations inherent in AI-generated content

Haki Zako reviews and updates the knowledge base that powers Haki Digital regularly but cannot guarantee that every response will be complete, current, or applicable to every situation. Users should exercise their own judgment and seek professional support where needed.

You may use Haki Zako's platforms for personal, educational, and non-commercial purposes. You agree not to:

• Use our platforms for any unlawful purpose
• Attempt to misuse, disrupt, or interfere with our platforms or services
• Use our platforms to harass, threaten, or harm others
• Reproduce, distribute, or commercially exploit our content without permission
• Attempt to extract or reverse-engineer the systems underlying Haki Digital
• Submit false, misleading, or harmful information through our platforms

All content on hakizako.org and bot.hakizako.org including text, graphics, logos, and videos is the property of Haki Zako unless otherwise stated. You may share our content for non-commercial educational purposes provided you credit Haki Zako and link to the original source.

Our platforms may link to third party websites and services including public institutions, legal aid organizations, and support services. Haki Zako is not responsible for the content, accuracy, or privacy practices of third party platforms. Links are provided for convenience and do not constitute an endorsement.

Haki Zako provides its platforms and content in good faith and on an as-is basis. To the fullest extent permitted by law, Haki Zako is not liable for any loss, harm, or damage arising from your use of or reliance on information provided through our platforms. This includes but is not limited to decisions made on the basis of information provided by Haki Digital.

Your use of our platforms is also governed by our Data Protection and Privacy Policy which is available at www.hakizako.org. By using our platforms you consent to the data practices described in that policy.

Haki Zako may update these Terms of Use from time to time. Changes will be published on our website with an updated effective date. Continued use of our platforms following any changes constitutes acceptance of the updated terms.

These Terms of Use are governed by the laws of Kenya. Any disputes arising from your use of our platforms will be subject to the jurisdiction of the Kenyan courts.

Questions about these terms may be directed to info@hakizako.org. Concerns about misuse or safety may be reported to complaints@hakizako.org.

This policy will be reviewed annually. The current version is always available at www.hakizako.org.